Processlessness: Staying Open to Interactional Possibilities

TitleProcesslessness: Staying Open to Interactional Possibilities
Publication TypeConference Paper
Year of Publication2012
AuthorsLee, J. - S., S. Branham, D. Tatar, and S. Harrison
Refereed DesignationRefereed
Conference NameDesign of Interactive Systems (DIS 2012)
Date Published06/2012
Conference LocationNewcastle-upon-Tyne, UK

Technologies increasingly inhabit evermore mundane and personal settings, a fact that has caused some designers to reflect upon the emergent, inaccessible nature of context. We present the notion of processlessness as a design value. The examples given here are intended to provoke thought about current design priorities and practices, and spur de- sign discourse regarding the issue of context. Two cases illustrate how the absence of process in mediating artifacts can make room for users to discover, construct, and recon- figure context through and around their technologies. This argument is related to the notion of Zensign, that what we omit from technology designs is as important as what we put in; by adding features to computational systems, de- signers might be removing interactional possibilities.